Regional presence: Sectra in the UK and Ireland

Information from Sectra UK on measures relating to COVID-19

We are witnessing the impact the COVID-19 virus in the UK and Ireland and the scale of the human tragedy. Like many people we want to play our part in tackling this crisis and helping our NHS.

Sectra is fully focused on our employees and our customers and we will do everything in our power to support them. I believe we will come through this stronger and closer to colleagues and our customers.

We are following all the latest advice from the Government and like many of you, not on the frontline, we are working from our homes but be assured we can and will continue to support you so you can provide the best possible care for your patients.

If you have any concerns or need our help please call or email me directly.

Jane Rendall – Managing Director, Sectra UK

Support

Sectra UK and Ireland are now working 100% remotely to do our part to try to slow the spread of the virus. Every member of our team is outfitted with the technology and infrastructure necessary to support you as we have always done.

Contact details for Sectra UK Service Desk: 

Email: helpdesk-uk@sectra.com
Phone: +44 (0) 800 2922 044
Webpage: https://userweb.sectra.se/

Go-lives

When Sectra undertakes a project, we place the utmost importance on adhering to our established timelines and honouring our commitments. Project go lives that are currently planned and where the customer is able to proceed, will all be completed remotely and, where possible, to the same planned time scale.

Product demonstrations and training

The current situation prohibits unnecessary travel, therefore all product demonstrations and training will take place remotely. Product demonstrations can be performed online for all of Sectra’s solutions. If you would like to make an appointment for a demonstration, please contact your Account Manager, who will be able to provide you with all of the relevant information. Or alternatively, please register for a demo here.

We will also be running weekly webinars on a variety of topics. You can see a calendar of these sessions and register to join here.

The Hot Topics webinar sessions will be run by an Application Specialist. Each week there will be a focus area, however the Q&A session at the end is open for all questions on any topic.

Events, exhibitions and User Meetings

Sectra UK and Ireland have currently put a hold on all internally run events and exhibitions until further notice. All external events in the coming months have been either cancelled or postponed, you can find further info on each of these on the events page here.

National PACS User Meeting: The next National PACS User Meeting is not scheduled until September 2021, and is therefore still currently planned to go ahead. More details will be available nearer the time.

 

The information on this page was last updated on May 12, 2020.