The importance of listening to feedback
Dr. Kelly had often told the Sectra development team that their system wasn’t customizable enough. As a result of those discussions, there is a new update coming up this autumn with three new layout options, directly addressing his feedback. He was pleasantly surprised: “They really listened to us and made the changes. I didn’t expect such a big company to respond so effectively.”
“We have seen a demo recently, and it looks good,” adds Dr. Boyd. He then explains that the difference is that in digital pathology, unlike radiology with its static images, the process starts with base images and further tests might be added later, creating new images before reporting a case.
“We often have to make requests for further work within some sort of system, not necessarily within PACS, but we add in why I require additional tests A, B and C, which converts into the hands of the biomedical scientists and then they perform the tests. Then the sections are created, and scans are uploaded in the Sectra PACS. So obviously you’d want to have everything in one system if you possibly could. And Sectra are working hard to create the ability for us to have one integrated system that can do everything, so the pathologist never has to switch between different systems. Unlike many commercial companies, Sectra really listened to us and created an integrated system that meets the needs of pathologists.”
Lessons learned
When asked about the lessons learned and recommendations for those considering moving to digital pathology, Molloy and Hillocks mention the importance of including skeptics in the project team. Molloy emphasizes: “Including skeptics ensures they feel involved and reduces the chances of encountering resistance later on.”
Additionally, Hillocks highlights the need for comprehensive representation from all impacted areas to address potential issues proactively. “We had a small team to start, which was overwhelming. Having a representative from each impacted area would have been beneficial,” he says.
From a pathologist’s perspective, Dr. Boyd adds: “Digital isn’t going away for all the quality reasons we talked about before. So, if you’re starting off in your career or even halfway through, you need to get on board because you’re going to be forced at some point to report in digital pathology. So, you might as well get in now and try to influence things.”
Future plans
Looking forward, Dr. Kelly believes in the potential of AI to enhance pathology workflows. He sees a place for AI in triaging workloads by applying algorithms to identify higher-risk cases needing urgent reporting. This approach would go beyond merely prioritizing cases labeled as urgent and extend to all cases within certain specialties, streamlining the process by highlighting those cases that require quicker attention.
Dr. Kelly advocates for an automated system to assign cases to pathologists based on specific parameters, improving overall efficiency and workflow. He also emphasizes the importance of integrating multiple AI systems into one comprehensive system to reduce complexity. “Reducing integrations means fewer people are needed to maintain the system,” he points out. “While there is a risk in relying entirely on an IT system, ensuring its robustness can mitigate this, ultimately simplifying our processes and improving reliability.”
Conclusion
The NIPACS+ digital pathology project is a game-changer, proving just how much strategic IT can reshape clinical work. Thanks to ongoing teamwork and flexibility, the future of digital pathology looks set to deliver better precision, efficiency, and patient care. “We’ve done it now, and we’re immensely pleased with the results. There’s definitely no going back,” Dr. Boyd concludes, echoing the excitement of everyone who’s been part of this transformative project.