Sectra’s radiology module for enterprise imaging, Sectra PACS, has again won the prestigious customer satisfaction award Best in KLAS. It has been ranked number one by healthcare providers for 10 consecutive years in the US, four consecutive years in Canada, and the second consecutive year in Asia/Oceania. Honors earned include US Large PACS, US Small PACS, PACS Global (Canada), and PACS Global (Asia/Oceania).
Comment from Marie Ekström Trägårdh, President Sectra Imaging IT Solutions, on being a repeat, global award-winner in customer satisfaction:
Marie Ekström Trägårdh, President Sectra Imaging IT Solutions
“I am incredibly proud that we have consistently maintained high customer satisfaction in numerous markets for so many years. Our products and services are designed specifically to facilitate the important role of enterprise imaging within the health system. Receiving these awards is a clear indication that Sectra’s motivated and highly skilled employees are doing the right things for our customers.”
Receiving this award for the tenth consecutive year comes with an obligation to listen, understand, and act proactively on all user feedback. Over the last year, we have invested heavily in restructuring our US-based staff with a focus on alignment of cross-functional teams to support the full customer experience. Looking forward, I believe that through these actions, Sectra is positioned to be an exceptional long-term partner throughout your enterprise imaging journey.
On behalf of Sectra Canada, thank you to our customers for this incredible “grand slam” achievement! To win the Best in KLAS award, four years in a row, reflects the trust our users have in Sectra. It also validates that we are on the right trajectory as we continue to grow our installed base in Canada.
Sectra ANZ is honoured and humbled to receive the Best in KLAS award in our region for the second consecutive year. Since our operations commenced in 2003, it has been our personal mission to facilitate the important role of enterprise imaging for our customers. We are continually striving to improve and innovate.
“The 2023 Best in KLAS report highlights the top-performing healthcare IT solutions as determined by extensive evaluations and conversations with thousands of healthcare providers. These distinguished winners have demonstrated exceptional dedication to improving and innovating the industry, and their efforts are recognized through their inclusion in this report. Congratulations to all the winning vendors for setting the bar for excellence in healthcare IT! KLAS continues to be committed to creating transparency and helping providers make informed decisions through our accurate, honest, and impartial reporting.”
KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry, visit www.KLASresearch.com.
The first three episodes features radiologists, product experts, and analysts sharing their perspectives, experiences, and advice on hot topics in radiology imaging.
Episode #1 — Transitioning to brilliant workflows boosts productivity by 30%
Episode #2 — Customer-centric development—What’s in it for you?
Episode #3 — 5 ways AI can elevate your work
Interested to learn more, or to schedule a meeting and/or demo? Don’t hesitate to get in touch.
