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Comment from Marie Ekström Trägårdh, President Sectra Imaging IT Solutions, on being a repeat, global award-winner in customer satisfaction:
“Receiving this positive feedback from our customers cannot be underestimated. It’s the best proof point that we have hired and retained highly skilled and motivated employees who listen to, and care about our customers. Everyone at Sectra realizes that, in the end, it is patients that benefit from the products and services we provide. This makes us immensely happy and proud.”
We did some financial analysis before we purchased Sectra PACS, and we found that we would get huge savings with the system. We have seen those savings with the vendor's annual support fees.
We like the unique integration we have achieved between Sectra PACS and our other systems from different vendors. The integration between Sectra PACS, our speech system, and our EMR helps our radiologists function better.
“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS. They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry. The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms. Vendors who win the title of Best in KLAS should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”
The solution is very intuitive and is microcustomizable. The vendor has provided a very good all-in-one solution.
We are a new Sectra customer, and we are still in the honeymoon phase, but I fully expect that the product will continue to be fantastic. I am very excited to move forward with Sectra PACS.
KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry, visit www.KLASresearch.com.