Our success continues — #1 in global customer satisfaction
Sectra’s radiology module for enterprise imaging, Sectra PACS, has once again won the prestigious customer satisfaction award Best in KLAS. This marks 12 consecutive years in the US, 6 years in Canada, and both years in the KLAS categories introduced in 2024 — Northern Europe and Southern Europe. Additionally, Sectra posted first-time wins in DACH and Middle East/Africa.
In addition to the winning streak in radiology, Sectra was victorious in the Pathology Solution Global (Europe) category. KLAS is not currently measuring pathology in other regions, however, Sectra has seen extreme growth in its pathology module throughout the world.
“Trust must be earned, and these awards are a validation that we have done just that. By continuously developing our products in collaboration with our customers, we ensure they have the necessary tools to succeed. We will continue to enhance our true SaaS solution, and provide future-proof, secure, and reliable services while always focusing on customer satisfaction.”
Marie Ekström Trägårdh
President Sectra Imaging IT Solutions
“With Sectra PACS, there was an immediate improvement in our return on investment and efficiency. We even improved things like the amount of time it takes to process the studies from the hardware vendors. There are so many little things. The vendor has a great dashboard to show how things have improved. Sectra PACS is a quantum leap above other PACS products, and everyone else needs to catch up.”
"Sectra PACS works very well. One of the things that stood out to our IT department was Sectra's openness and sensitivity to security in the IT landscape in today's world. Sectra started as a security company "Sectra" actually means "secure transmission," so the fact that they were a security company first and foremost that expanded into healthcare was very reassuring for our IT team.”
"Sectra is a competent and reliable business partner that understands our needs as a customer. They have great products and high ambitions that keep their motivation going."
KLAS helps healthcare providers make informed technology decisions by offering accurate, honest, and impartial vendor performance information. KLAS monitors vendor performance through interviewing thousands of healthcare providers representing healthcare organizations throughout the US and here and there across the globe. KLAS uses a simple methodology to ensure all data and ratings are accurate, honest, and impartial to help create market moving moments. Learn more at klasresearch.com.
Interested to learn more, or to schedule a meeting and/or demo? Don’t hesitate to get in touch.
